What are the responsibilities and job description for the National Accounts Manager position at Nikola Corporation?
Overview
Responsibilities
Qualifications
EEO Statement
Nikola Corporation™ is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status, genetic information or any other classification protected by state or federal law.
Nikola is looking for an experienced National Accounts Manager to recruit and manage key accounts for Nikola’s zero emission Battery Electric and Fuel Cell Electric vehicles. Someone with a proven track record of success in heavy duty and/or a commercial vehicle OEM Sales, including the onboarding of new customers. OEM district and regional managers and OEM national account managers are encouraged to apply. The ideal candidate will have a passion for cultivating mutually beneficial relationships with customers and our dealer network, clean transportation, and managing complex sales transactions. Successful candidates will have a proven track record of targeting conquest accounts and developing customized solutions in order to win business. Ideally, you will be familiar with a typical start-up environment complimented by experience working within larger companies as it relates to process and planning.
Responsibilities
You will be responsible for all sales related activities in your region while building and maintaining strong, long-lasting customer relationships with decision makers and influencers within customers organizations to assist them with transitioning to zero emission vehicles. This will include end-to-end accountability from customers’ testing of the vehicles through integration into their operation, as well as management of ongoing sales opportunities.
You will:
- Identify potential customers in the target market and complete appropriate research on the prospective customer’s business and equipment needs
- Develop and maintain relationships with customers
- Negotiate contract terms with customers
- Collaborate with design, engineering, energy and service teams to ensure product is delivered on time and on spec
- Become a subject matter expert on our business products and operations, as well as industry developments to ensure a match between product offering and customer expectations
- Provide strong customer service and analyze performance metrics to achieve customer and business objectives Identify, analyze, prioritize, and successfully resolve fleet customer problems giving a high priority to customer satisfaction
- Develop relationships and strategies to successfully achieve new sales
- Keeps up with current and possible future policies, practices, trends in the organization, with competition, and in the marketplace
- Develop and maintain contacts with the Nikola dealer network in your area and involve them in your direct sales efforts when possible.
Qualifications
You have:
- University degree in business, engineering or related field, plus 10 years of demonstrated applicable work experience
- Proven work experience in fleet environment, preferable heavy duty or freight/delivery operation, and/or a commercial vehicle original equipment manufacturer (OEM)
- Demonstrated ability to establish effective, ethical working relationships with fleet customers
- Exceptional communication skills both verbal and written, including the ability to plan, organize and deliver professional formal presentations
- Strong financial acumen to understand key financial indicators and broad finance instruments including terms, types and usage as they pertain to customers
- Proven track record of excellent customer service skills and management capacity for large complex projects Experience in sustainability, alternative fuels and/or vehicles are assets
- Excellent problem-solving skills, ability to identify and develop new ideas and initiatives, able to turn ideas into practical working systems and procedures, creative and hands-on mentality
- Proven ability to work in a fast paced, highly matrixed and dynamic environment
Candidates must have current U.S. work authorization or be TN eligible from Mexico or Canada. This position is not eligible for CPT or OPT.
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EEO Statement
Nikola Corporation™ is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity, medical condition, pregnancy, veteran status, genetic information or any other classification protected by state or federal law.