What are the responsibilities and job description for the Senior Field Applications Manager position at Nikon Instruments, Inc.?
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Position Name : Senior Field Applications Manager
Company : Nikon Instruments, Inc.
Location : Melville, NY
Responsible for the successful deployment and installation and support of Nikon Instruments, Inc. custom system microscope products, including installation and on-site support of special-order custom-developed microscope imaging systems from Nikon Instruments.
This position requires a deep understanding of microscope imaging systems, and applied skills and knowledge of software and optomechanical components in both the validation and support of personalized system products.
This position works directly with the System Product and Development and Software Systems teams to deploy and support NII's original products and Nikon Instruments microscope systems.
KEY AREAS OF RESPONSIBILITY :
- Provide on-site attention and support for Nikon instrumentation including customized instrumentation provided to end-users via the System Product and Development team to address specific customer needs not accessible by Nikon's off-the-shelf portfolio of products.
- Have a deep working understanding of product needs of our customers as well as application and technical product aspects.
- Perform new hardware setup, testing, validation, and error checking and reporting at our Nikon Bio-imaging laboratories and customer sites.
- Assist in the preparation and documentation of Quality Management of 3rd party and customized products prepared by the System Product and Development department.
- Assist in seeking out and establishing new vendor relationships for ancillary microscope systems products, particularly those that can be customized to enhance Nikon's microscope systems.
- Interface with Nikon Product Managers to develop and market integrated systems products.
- Attend seminars and meetings salient to Nikon Instruments to seek out future products, conduct market research activities, and perform competitive analysis.
- Assists product management, software systems team, and software developers to install, train, and troubleshoot for Nikon's developed products.
- Assist in the review and compliance with laws, regulations, and requirements for products sold in the NII territory and to worldwide locations. Including maintenance and update FDA CDRH laser safety certification for all locally designed Nikon Instruments products containing lasers.
- Installation, training, and / or troubleshooting of direct or contract engineering / designers' optomechanical devices according to product development timelines.
- Maintain direct communications channels with developers and OEM engineering teams associated with systems products.
- Assist in the promotion and support of Nikon Instruments, Inc. original products for our domestic and worldwide partners.
- Provided the highest tier of product support, after other internal resources have been exhausted, with a focus on on-site support.
- Have a detailed working knowledge for installation and troubleshooting of microscope hardware.
- Work outside of normal hours of operation, as needed, in order to fulfill essential functions and responsibilities.
Ancillary responsibilities :
KNOWLEDGE, SKILLS & ABILITIES :
Nikon Inc. is an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals to successfully perform the essential function of the position.
Please email your resume to [email protected] and identify Code : 2371
Nikon is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Nikon's Department of Human Resources at ([redacted] or at [email protected] .
Compensation depends on a variety of factors including but not limited to; knowledge, skills, experience, education and location. The range for this position is $88,000-$113,000
Salary : $88,000 - $113,000
