WARRANTY ADMINISTRATOR

A warranty administrator is responsible for reviewing and processing warranty claims submitted by customers. This position will ensure compliance with company policies and manufacturer guidelines by verifying repair details, approving eligible claims, coordinating with service and manufacturers to facilitate repairs, and maintaining accurate records of all warranty activity.

Key responsibilities of a warranty administrator may include :

• Claim review and processing :

Analyzing incoming warranty claims to determine eligibility based on product specifications, purchase dates, and warranty terms.

Contacting customers to gather necessary information regarding warranty claims, explaining coverage details, and updating them on claim status.

Communicating with manufacturers to verify warranty coverage, request part approvals, and submit claims for reimbursement.

Working with service departments to ensure proper repairs are performed according to warranty guidelines.

Monitoring warranty claim trends to identify potential quality issues and areas for improvement.

Staying updated on warranty regulations and ensuring all claims adhere to legal requirements.

Identifying and investigating potential fraudulent warranty claims.

Maintaining detailed records of all warranty claims, generating reports on claim activity, and ensuring accurate documentation.

Required skills for a warranty administrator :

Computer proficiency : Familiarity with warranty management systems and data analysis tools.

Let's create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

Benefits

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

49,700.00-$66,300.00

The estimated pay range indicates the expected annualized pay range for this position. It may not include potential bonus incentives such as annual bonus' as well as sales and sales related incentives, or overtime (on eligible positions). The actual pay offered may vary based on several factors, including the applicant's qualifications, relevant experience, unique skills, education level, certifications or licenses, and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the job's location. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.

Talent Acquisition Process

Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website.

Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

Salary : $49,700 - $66,300