What are the responsibilities and job description for the Account Performance Manager - RCM Accounts Receivable position at Nimble Solutions?
Who We Are :
nimble solutions ("nimble" and f / k / a National Medical) is currently seeking an Account Performance Manager. nimble provides revenue cycle outsourcing services to ambulatory surgery centers ("ASCs"), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high growth end market while gaining valuable experience working closely with leadership.
As the Account Performance Manager, you will oversee, develop, and be accountable for $1-$2 million in client revenue annually. You will be responsible for the production and overall performance of assigned client accounts. You will own and drive account AR plans, flag and escalate to leadership potential gaps and play an active role in solutioning. This individual should have a successful track record of drive for results on client accounts, proven sustained track record of exceeding productivity targets, intermediate to advanced expertise in RCM accounts receivables, claims, overall process and demonstrated ability to solve client account issues and account management.
What You'll be Responsible for :
People Leadership
- Is the subject matter expert for the client account, client system and provides high level training on the assigned client account as necessary
- Partners with learning and development to create training curriculum specific to client processes and systems
- Mentor to Accounts Receivable Representative 1 and Accounts Receivable Representative 2
Reporting and Analytics
RCM Process and Expertise
Client and Account Performance
Requirements
Who You Are :
Key Competencies
Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, Identifies, and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results
Communicates Effectively . Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal and leadership behavior to fit
Quality Decision-making . Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk / reward analysis
Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers messaging and solutions that meet customer expectations
