Job Type
Full-time
Description
- Local candidates able to work a hybrid schedule from our Chesterfield HQ are preferred, however, will also consider remote applicants
Who We're Looking To Add To Our Growing Team :
nimble solutions ("nimble" and f / k / a National Medical) is currently seeking an Director, Accounts Receivable. nimble provides revenue cycle outsourcing services to ambulatory surgery centers ("ASCs"), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high growth end market while gaining valuable experience working closely with leadership.
As the Director, Accounts Receivable you will oversee, develop, and be accountable for $10-$20 million client revenue and lead a team of 5-15 individuals. This individual should have a successful track record of driving results to meet performance SLA's, expertise in RCM accounts receivable and claims, and demonstrated ability to lead, develop, and grow a team. You will be focused on optimizing our operation, partnering with the Vice President, Accounts Receivable to create and drive strategy.
On a typical day, you'll be responsible for :
People Leadership
Responsible for meetingBudget / forecastAged AR less than 20%Productivity and 95% or above QA expectationsLeads, develops, and assists Assistant Directors, Account Performance Managers and Accounts Receivable Representatives with daily responsibilitiesDrives performance through established department KPIs (key performance indicators) and holds team accountableEnsures Assistant Directors provides leadership and drives training plan for new Accounts Receivable team members (in partnership with training team)Develops and coaches underperforming team members by providing direct feedback and coachingAccountable for driving team members to meet and exceed goals and provide detailed feedback to team and leadership if the goals are not metAnalytics
Partners with analytics team to review and analyze reports and data to maximize efficiency and direct focus to appropriate areas of concernReviews data and creates and drives action plans to resolve accounts and issuesIdentify denial trends, report on global payer issues, and implement recovery plansEnsure team is creating and executing reports weekly, monthly, quarterly, etc. AR reports for clientsSubject Matter Expert
Acts as a resource for all Accounts Receivable team members for questions regarding billing policies, state guidelines, reimbursement analysis and assists with resolution of challenging accounts and claims.Process
Creates and drives policies, procedures and best practices and revises as necessaryEnsures change management best practice is followed and monitored to adhere adoption of processesEnforces and hold team accountable for adhering to and driving processClient Services
Partners closely with Client Management leadership to pro-actively identify items that may lead to client risk, maintain / exceed client satisfaction, address any questions related to AR / AR performanceMaintains knowledge of client specific SOWsPresents account performance to clients and internal leadershipSubject matter expert on client accounts responsible for oversightAccountable for ensuring client risk SLA is metRequirements
At least 5 years of experience in Accounts Receivable, with at least 3 years in a leadership position5 years of Accounts Receivable and Claims experience in the healthcare industryStrong analytic skills and proven success leading process improvement initiatives and project managementKnowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker's Compensation requirements and procedures and diagnosis and medical terminologyIntermediate level of expertise with Microsoft Office SuiteKnowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policiesAdvanced knowledge of the revenue cycle is required, experience with ASC billing preferredEpic experience strongly preferredExperience creating and delivering client facing content and client presentationsKey Competencies
Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily acts on challenges, Identifies, and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring resultsCommunicates Effectively . Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal and leadership behavior to fitQuality Decision-making . Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk / reward analysisCustomer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers messaging and solutions that meet customer expectationsLocation
In office position in Chesterfield location. Role requires travel to company offices, key company, and industry events.Start Date
Immediately
