What are the responsibilities and job description for the Barista and Customer Experience Associate position at NinaLou Patisserie?
Job Summary:
We are seeking a highly skilled and enthusiastic front of house service ambassador to join our dynamic team. As a Barista, you will be responsible for preparing and serving specialty coffee drinks, as well as providing exceptional customer service to ensure a welcoming and enjoyable experience for our guests. As we are also a french bakery, you will need to know our product and be able to speak about them and take cake orders. If you have a passion for coffee, a knack for multitasking, and a friendly demeanor, we encourage you to apply.
Responsibilities:
- Prepare and serve specialty coffee drinks, including espresso, cappuccinos, and lattes.
- Maintain a clean and organized workspace, adhering to high standards of food handling and preparation.
- Manage cash register and operate a point-of-sale system with accuracy and efficiency.
- Provide exceptional customer service, greeting guests warmly and addressing any questions or concerns.
- Utilize retail math skills to accurately manage cash transactions and inventory.
- Maintain a thorough knowledge of menu items and ingredients to make informed recommendations to customers.
- Demonstrate a commitment to time management, ensuring that orders are fulfilled in a timely manner.
- Maintain a positive and professional attitude, promoting a friendly and welcoming atmosphere in the café.
- Perform other duties as assigned by management, including opening and closing the café, restocking supplies, and participating in ongoing training and development.
Experience:
- Prior experience as a Barista/ cashier or in a related role is preferred.
- being able to describe and being familiar with our product.
- High school diploma or equivalent required.
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Skills:
- Food handling and preparation skills are essential for this role.
- Proficiency in operating a cash register and point-of-sale system is required.
- Excellent customer service skills are necessary to provide a welcoming and enjoyable experience for our guests.
- Ability to work in a fast-paced environment and prioritize tasks is necessary.
- Experience in a café or coffee shop environment is preferred.
- Knowledge of coffee preparation methods and ingredients is beneficial.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.50 per hour
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15 - $18