What are the responsibilities and job description for the Assistant Store Manager Assistant Store Manager position at Nine Line Apparel?
About Us : Nine Line Apparel is a dynamic and rapidly growing retail apparel brand committed to providing high-quality products to our customers. We believe in fostering a positive shopping experience and creating a vibrant atmosphere within our stores. With a focus on innovation and customer satisfaction, we're looking for a talented and experienced Assistant Store Manager to support our Retail Store Manager in leading our team and driving the success of our store.Job Description : As the Retail Store Assistant Manager, you will work closely with the Store Manager to ensure the smooth operation of the retail store. Your primary responsibilities will include :
- Assisting in the day-to-day management of store operations, including sales, inventory management, and customer service.
- Supporting the Store Manager in achieving sales targets and maximizing profitability.
- Supervising and motivating retail staff to deliver exceptional customer service and achieve performance goals.
- Assisting in recruiting, training, and developing team members to enhance their skills and productivity.
- Contributing to creating a positive and engaging work environment that fosters teamwork and collaboration.
- Ensuring compliance with company policies and procedures, as well as regulatory requirements.
- Handling customer inquiries, concerns, and complaints in a professional and timely manner.
- Collaborating with the Store Manager to implement marketing and promotional strategies to drive sales and increase foot traffic.
- Assisting with merchandising and visual presentation to enhance the overall shopping experience for customers.
- Performing administrative tasks such as scheduling, payroll, and reporting as needed.Requirements :
- Previous experience in a retail supervisor or assistant management role.
- Demonstrated ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.
- Strong communication and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in retail operations, including inventory management, merchandising, and sales techniques.
- Knowledge of relevant software applications, such as point-of-sale systems and Microsoft Office.
- Bachelor's degree in Business Administration, Retail Management, or related field preferred.Physical Demands :
- Consistent standing for long periods of time.
- Consistent moving, delivering, processing, and lifting up to 50 lbs.
- Bending, stretching, twisting, reaching up / out.Hours of Work :
- Flexible scheduling may be necessary to accommodate the needs of the business, including evenings, weekends, and holidays.
- Availability during peak business hours to support operations and ensure exceptional customer service delivery.
- Willingness to adapt to a dynamic work environment and occasional adjustments in schedule.Travel :
- Occasional travel may be required for training, conferences, or meetings.
- Travel expectations are minimal and may involve local or regional travel within a reasonable commuting distance.
- Willingness and ability to occasionally travel for professional development or business-related purposes are desirable traits.
