Job Description
Job Description
Salary :
We are looking for an Account / Product Manager (Boston based) who will work closely with our team to achieve the NineTwoThree product goals. Our main purpose is the development of meaningful products for our clients and communication, awareness and transparency are paramount in the relationship - hence the need for an experienced Product Manager.
NineTwoThree is the fastest growing software company in Boston, with recognitions in Inc. 5000 for 3 years straightandranked #11 on Boston Business Journal. With over 21% growth last year (what recession?) NineTwoThree is poised to continue to produce world-class products with their established clients.
The Account / Product Manager position is to assist clients that have hundreds of millions of customers and billions of dollars to spend and have hired us for a project. The product manager will be the main point of contact, communicating to the client the expectations and schedules, understanding the clients needs and discovering new opportunities to build technology solutions based on acquired knowledge during the project.
You must have a sense of ownership and responsibility for the project - caring for the client's needs and even predicting feature requests. The more hands-on experience you have had in mobile / web application building the better.
In this role, you will be responsible for overseeing a particular product or set of products produced by the company from beginning to end.
Description :
- Research the industry of the product being built and become a mini-expert
- Synthesize the clients product ideas and business goals and communicate these into actionable steps for the team
- Identify the biggest unknowns or assumptions that will need to be addressed with research
- Conduct usability interviews with real users to provide feedback to the client and team
- Prevent scope creep and business creep but kindly pushing back on ideas, design, or feature requests when they do not meet the jobs to be done or business goals of the product
- Prioritize the overall deliverables for the project and keep track of overall progress
- Maintain a friendly and collaborative relationship with the client
- Review design and get approval of design from the client
- Work closely with the assigned Project Manager to deliver our fixed price projects on time and within budget
Responsibilities :
Managing from 2 to 3 active projects at a timeResearching the market the customer is involved in to get ideas for features, designs, concepts and user flowsParticipate in the pre-sale activities including writing proposals and communicating with the prospect about the goals of the projectAssisting Sales with procurement from a product standpoint - understanding what we are building and whyAssist with challenging client requests or issue escalations as neededOversees the relationship between the product and the end customers interaction with the product - including environments, intractability, and usabilityCreating a communication channel with the customer that includes relationship building, in-person visits, and risk diversion conversationsKeep up to date with the project manager of the product to understand schedules, risks, deadlines and planningReview of design to ensure what the customer is expecting vs what we are producing. These design reviews should be both internal and external separately merging ideas for a final productModifying text and copy for the end productStudy and have high knowledge of both apple / google app guidelinesComparing the product (or set of products) to the competition of the client and creating a narrative of how the client project is uniqueProviding management with analysis and reports regarding the health of the product including understanding of timeline, deadlines and budget and constantly avoid scope creepOverseeing the research and development of the products by business analysts and incorporating the feedback into the productEstablish the ability to think outside the box for the client and provide research and follow up on concepts introduced during Client calls relating to the growth of the productKeep a future feature backlog of ideas and concepts to be presented back to the customer for future workSchedule and maintain a meeting cadence with the ClientWork with designers on big picture ideas and be able to express features both pictorially and in textLead the team of developers, project managers, and QA professionals assigned to each project, taking the initiative to schedule regular meetings, impromptu stand-ups, and asynchronous Slack communicationActively ensure alignment and shared understanding around next steps, priorities, and deadlines among all stakeholders the client, the 923 developer team, and the 923 management teamMaintain access to Clients product and host demos while always testing and supporting the latest release from the teamRequirements :
3 years of experience as a product manager ;Proven experience of managing SaaS web and mobile products;Deep understanding of software application development;Client facing experience;Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;Ability to work independently and with a team in a dynamic project environment;Attention to details, strong analytical skills, organizational skills, leadership skills;Experience working in cross-functional team;Good analysis, problem-solving and critical thinking skills;Ability to work in the EST or CST time zone;Located in the EST time zone;Demonstrated ability to take charge of a remote team.We are glad to offer you :
100% remote jobAnnual paid vacation : 20 working days per year during the first 3 years, further increasing to 25 days in later yearsPaid sick leave and holidaysReimbursement of expenses for professional development courses / certifications (up to 100% in agreement with the Manager)Well-being budgetTeam and atmosphere : we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humorHiring process :
We value your time and ours and make the process fast and easy. Our interview process takes the following steps : HR interview, test challenge, second interview with Head of Product, COO and CTO, third interview with CEO (optional), Offer.
Join us!
remote work
