What are the responsibilities and job description for the Front Desk Team Member position at Ninja Nation?
Company Description:
Ninja Nation was launched to create the nation's leading provider of obstacle course arenas (think American Ninja Warrior TM equipped facilities) across the country, serving America's youth and adults with the most exciting facilities for developing skills, strength and confidence. We love the sport of obstacle course racing and support every aspect of its growth. We believe everyone across the U.S. should have access to such an incredible activity and the Ninja Nation experience.
We believe in providing youth and adults across the country with a fitness alternative that is fun, challenging and teaches us to get back up and try again. We are especially focused, on member development, helping our members become stronger, more fit and more confident in their ability to tackle obstacles inside and outside of our arenas.
Position Description:
Team members are offered an opportunity to join a rapidly-growing national sports company as an integral member of a Ninja Nation arena. Team members work the check in desk providing a warm, welcoming to our facility, check in members, check waivers, assist with party flow and run cash drawers among other duties as assigned. Additionally, they will be a key contributor to the culture of each arena, responsible for creating a fun and safe environment for each ninja birthday participant.
Why Join Our Team?
- Fun, upbeat and passionate team of managers and coaches
- Engaging, active lifestyle brand
- World Class coaches and facilities
- Career growth opportunities
Experience & Qualities needed for this role:
- A passion for health and fitness
- Positive, outgoing and enthusiastic personality
- Ability to work a flexible schedule
- Build client relationships through outstanding hospitality
- Provide information to clients regarding class packages, memberships, promotions and events
- Have the ability to communicate clearly and effectively with clients of all ages and abilities
- Computer Skills – Must have basic knowledge of how to use a computer. MindBodyTM system experience a plus.
Responsibilities Include:
- Welcoming every single guest entering the building.
- Check in members
- Waiver checks for all guests
- Directing new guests to our waiver stations
- “What brings you to Ninja Nation today?”
- Answering all questions guests may have
- Answering phone calls promptly and professionally
- Outbound birthday reminder calls
- Handling membership sign ups
- Basic math skills
- Greeting birthday parties and sending the groups to their assigned area
- Actively selling merchandise, drinks and snacks
- Restocking merchandise area
- Cleaning bathrooms
- Keeping the front desk and lobby area neat and clean at all times
- Undefined work as assigned by managers
Employment is subject to satisfactory background check and drug test
Ninja Nation provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $15 - $17
