What are the responsibilities and job description for the Laboratory Technician position at Nippon Paint Automotive Americas, Inc.?
Job Description
This role involves working in a customer-focused lab environment, performing tasks as assigned by the supervisor, including paint and panel preparation, customer correlation work, record keeping, and other customer/product support activities.
Responsibilities
- Technical Skills: The ideal candidate should have a general understanding of formula raw materials and coatings chemistry. They will be required to recognize technical issues, apply basic knowledge, and work with the supervisor to analyze project results and establish a path forward.
- Application Knowledge: The selected candidate will use hand-spray application equipment to generate consistent test/evaluation panels. They will also learn key customer application methods and automated spray equipment concepts.
- Communication Skills: Excellent communication skills are essential for this role, as the candidate will need to communicate technical information/project results to chemists, group managers, and the Technical Director. They will also write monthly reports to management and keep detailed records of all project formulations, results, and analyses.
- Customer Focus: Travel may be required to support customer needs. The candidate should demonstrate a basic understanding of internal procedures to address customer requests. Adjusting schedules as management requests is also essential to meet customer expectations and timelines.
- Business Process: The successful candidate will use existing business processes to transition paint from Lab to Plant to Customer. This includes RMIF, TSCA/DSL, NMI, Test Lab/Spec Testing, Formula Holds, SAP, AS/400, EDS, Mass Change, Lab Notebooks, Customer Idios, Customer Correlations, and Complaint Process.
