What are the responsibilities and job description for the Sales Supervisor position at Nirvana Center Dispensaries?
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Sales Supervisor
The role of a sales floor supervisor is to assist with the day-to-day operations of the retail dispensary and provide support to the management team. During their shift, they are expected to coordinate and monitor sales floor staff, perform administrative cash handling, and ensure that policies are being upheld. They are also in charge of training new hires and communicating the trainees' progress with management. A supervisor is a very task-oriented position and requires a person who is organized, pays close attention to detail, and works with a sense of urgency. They must switch frequently between assisting FOH employees with their duties (from applying discount codes, distributing change or other transaction assistance to helping cover employees' roles for breaks) and performing the roles themselves to improve the flow of the sales floor and boost overall productivity.
Supervisory Responsibilities :
- Trains new employees in the company's customer service policies, procedures, and best practices.
- Creating a lunch and break schedule daily and making sure it is followed.
- Delegation of duties to front of house staff and supporting them throughout the shift.
- Manages the flow of the store during their shift and can step in to cover any position as needed.
Essential Duties :
Required Skills / Abilities & Education / Experience :
Physical Requirements
