What are the responsibilities and job description for the Human and Organizational Performance Consultant (Job Family) position at NiSource Careers?
Description
This position will require up to 50% travel
The HOP Consultant's work will largely consist of in-field observations, individual, team, and leadership coaching and reinforcement, HOP curriculum development, and virtual and in person formal training instruction for all NiSource business units. The Principal Consultant will also serve as a subject matter expert for vertical HOP integration efforts and will partner with bargaining unit, management, and contract personnel to integrate and reinforce HOP principles, concepts, tools and techniques. The reporting location for this role is flexible within the Pennsylvania, Virginia or Ohio service territory.
Essential Functions
- Lead and provide subject matter expertise in the development of HOP curriculum and reinforcement activities.
- Lead formal and informal, virtual and in person, HOP training and reinforcement activities within all NiSource business units.
- Provide real-time coaching and reinforcement to management and front-line workers on the proper application of HOP Principles, Error Reduction Tools, and desired safe behaviors.
- Lead the integration of HOP principles, concepts, tools and techniques into technical training programs, leadership development programs, employee onboarding, general employee training, and operations daily huddles and leadership briefings.
- Engage Management and Front-Line Employees in vertical HOP integration efforts to ensure adequate systems are in place for high-risk work activities.
- Facilitate structured Learning Teams to explore everyday operations (work as done) or in response to an event to identify system vulnerabilities and improvement opportunities.
- Conduct HOP field observations and on-site coaching within assigned business units. When system deficiencies are identified, communicate to leadership, and leverage the Corrective Action Program.
- Monitor HOP integration effectiveness and communicate deficiencies to HOP Leadership to aide in proper development of targeted improvement opportunities.
- Collect, trend, analyze and discuss organizational and departmental HOP data. Engage stakeholders regularly to drive proactive improvements.
- Partner with key stakeholders such as Asset and Risk Management, Organizational Change Management, Process Safety, and Technical Training in the design and execution of cultural change programs to drive adoption of human and organizational performance improvements.
- Facilitate a culture of open reporting and blame-free investigations to increase the capability to drive to effective problem solving in human error related events.
- Provide guidance and mentorship to HOP Consultants and Champions.
- Lead the review and evaluation of HOP tools utilized in the industry and organizationally to ensure the effective use of HOP tools and to maintain alignment with current industry practices.
- Other duties as assigned
Required Qualifications For Position
Preferred Additional Qualifications for Position
Disclaimer :
This position will be filled at the HOP Consultant or Principal Consultant level
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives / convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team / Customers and external partners.
Respect and take into consideration diversity within your Team / Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range :
93,800.00 - $165,300.00
Posting Start Date : 2025-02-14
Posting End Date (if applicable) :
2025-02-14
Please note that the job posting will close on the day before the posting end date.
Summary
NiSource is seeking a Human and Organizational Performance (HOP) Consultant to support the organization in the integration and sustainment of its HOP operating philosophy. Human and Organizational Performance (HOP) is a foundational element in establishing defense in depth and building capacity to fail safely. This role is pivotal in reducing NiSource wide risk / hazard exposure while also ensuring a healthy safety culture is sustained and operational learning processes work to drive continuous improvement.
Salary : $93,800 - $165,300
