What are the responsibilities and job description for the Valet Attendant position at Nisqually Red Wind Casino?
Description
Benefits of Working at Nisqually Red Wind Casino Include:
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry-cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Tuition Reimbursement
- Health & Wellbeing Reimbursement
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
POSITION OBJECTIVE: Consistently provide fast, friendly service in parking and retrieving guest vehicles, while ensuring safest vehicle handling operations possible.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Park and retrieve guest vehicles in a fast and friendly manner while consistently exercising the department’s vehicle handling safety standards.
ESSENTIAL FUNCTIONS OF THE JOB:
- Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times.
- Ability to smoothly keep up with the flow of valet traffic, even during high volume times.
- Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle doors, introduction greetings).
- Fully inspect vehicles upon arrival, notating the claim ticket with any present damage.
- Ensure safe vehicle handling operations in parking and retrieving guest vehicles.
- Educate arriving guests of daily promotions and other casino happenings.
- Immediately report any vehicle damage to the Lead on duty.
- Ensure safe and proper handling of guest keys.
- Full adherence to the department’s Tip/Toke handling and reporting policy.
- Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation (vehicle claim tickets, etc.).
- Immediately report any and all guest service-related issues to the lead on duty.
- Perform other duties as assigned.
Requirements
QUALIFICATIONS:
Required skills and knowledge:
- Excellent guest service.
- Clear understanding of basic traffic and driver safety.
- Ability to adhere to the departments requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage.
- Ability to drive standard and automatic vehicles.
- Provide a Driving Abstract.
- Must have a valid Driver License and Driver’s abstract must not contain any disqualifying events per the NRWC Safe Driver Policy.
- Pass NRWC pre-employment testing.
- Ability to work all shifts including weekends and holidays.
- Ability to obtain a Class II Gaming License.
Preferred skills and knowledge:
- Previous Valet Attendant experience.
PHYSICAL REQUIREMENTS:
- Ability to continuously stand and/or run for an 8-10 hour shift.
- Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees.
- Ability to tolerate a noisy, smoke-filled environment.
NATIVE AMERICAN HIRING PREFERENCE
Salary : $17
