What are the responsibilities and job description for the Service Operations Manager / Automotive Service Manager position at Nissan Latham?
Nissan Latham is seeking to hire an experienced, hands-on Service Manager to run our growing Service Department while controlling costs, maintaining good employee relationships, obtaining sales and profit objectives, and building a loyal clientele.
EXCITING OPPORTUNITY TO WORK IN A VERY BUSY DEALERSHIP! PAY WILL DEPEND ON EXPERIENCE. Salary Bonus!
The ideal candidate must be organized, highly motivated, and have a diplomatic leadership style. We’re looking for a high-caliber individual that will grow with us and foster a positive work environment for our employees. If you have these characteristics and want to make a positive change in your life, apply now!
All applications will be treated with confidentiality.
We offer:
- Medical, Dental & Vision Insurance
- Paid Vacation, Holidays & Sick Time
- Employee Discounts on Products & Services
- Employee Vehicle Purchase Plans
- Opportunity for advancement to upper management
Responsibilities - Service Manager:
- Generates revenue, communicates clearly with customers, explains vehicle maintenance services as well as auto repair, develops estimates and quotes, and focuses on customer satisfaction
- Generates repeat customers and provides resolutions of customer concerns
- Maintains customer service records in the computer system
- Creates work schedules and maintains proper accounting of Service Technicians' productivity
- Oversees employee training and development
- Ensures a safe working environment
- Ensures equipment is properly maintained and repaired
Qualifications/Requirements - Service Manager:
- Service Manager experience is desired
- Dealership work experience is a preferred
- Knowledge of warranty procedures, work schedules, etc. is required
- Must have excellent customer service skills
- Must have supervisory experience and leadership skills
- Basic understanding of business management
- Valid Driver's License with a good driving record
- Must be authorized to work in the U.S. without sponsorship and be a current resident
Job Type: Full-time
Pay: $80,000.00 - $150,609.00 per year
Benefits:
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Shift:
- 8 hour shift
Work Location: In person
Salary : $80,000 - $150,609
