Dealer Relationship Manager (Sacramento/Bay Area)

Location(s): Nissan West - Irvine

Job Schedule: Full-time
Degree Level: Bachelor’s degree in a related discipline

Sponsorship: No

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey.  
 

Learn more about Nissan’s future here: https://www.youtube.com/watch?v=EDJ3GVA1QRw

We are currently looking for a Dealer Relationship Manager (Sacramento/Bay Area) to join our team.

A Day in the Life:

As a member of the company's sales team, functions as primary company contact for Nissan and Infiniti dealerships within assigned district. Provides and promotes positive customer relations between the company and the dealers, while promoting financial products and resolving related dealer issues.
Contributes to building brand value and achieving enduring profitable growth.

Job Responsibilities:

1. Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products for both new and pre-owned vehicle financing.

2. Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships. Acts as sales closer to procure new commercial credit accounts. Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

3. Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products.

4. Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented. Solicits dealer feedback on the company's customer service performance to dealers and consumers.

5. Facilitates lease vehicle returns and assists with resolution of related problems. Administers and monitors dealer compliance with lease return policies and procedures. Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.

6. Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans. Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout). Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves. Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits.

7. Administers contest and incentive programs for assigned territory.

8. As necessary, performs other related duties of which the above are representative.       

Who We're Looking for:

1. Job Knowledge and Skills:

Ability to demonstrate sales and service behaviors.  Superior interpersonal and relationship management skills. Excellent presentation skills. Excellent analytical skills.  Extensive knowledge of automotive financial products; including, consumer lending, commercial lending, and assurance products. Extensive knowledge of several corporate automotive sales and marketing functions; such as: financial products, contests and incentives, market representation, customer satisfaction, parts and accessories sales and service operations, and business management operations.

2. Years of Experience:

Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

Supervisory Experience:
Previous experience providing on-the-job training to new employees preferred, but had no other formal supervisory responsibilities.

3. Education

Bachelor’s degree in a related discipline.

4. Specific Course/Certifications

Working knowledge of word processing, spreadsheet, presentation, and other applications to produce necessary reporting and presentations.

5. Travel Required?

More than 50% day and overnight travel.

Position requires residence within assigned district.     

What You’ll Look Forward to as a Financial Services Manager at Nissan:

Career Growth: Gain access to immense career path options to grow at Nissan with international & domestic career growth opportunities cross-departmental career opportunities available on a regular basis.    

Autonomy and Impact: You’ll have real autonomy to drive changes in the business and the opportunity to develop and expand your skills. From day one you’ll have responsibility to tackle problems and use your unique problem-solving approach with support from your team to solve challenges across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

https://publications.livewellatnissan.com/wp-content/uploads/Nissan-2024-RecruitmentOverview.pdf

The Nissan Way sets our company way of doing things, with the values underpinning how we can work together to achieve success.

Explore more here: https://www.nissanglobal.com/EN/COMPANY/LIFE_AT_NISSAN/

Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other’s lives.

Salary Range Estimate: Annual Salary: ($87,978 - $172,830). This compensation range is provided as a reasonable estimate of the salary range for the job’s grade level. Factors that may be used to determine your actual salary may include, among other things, your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.  When everyone belongs, the power of NISSAN is undeniable.  Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.  We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Salary Range:

Salary Range Estimate: Annual Salary: (Minimum to Maximum of  Salary Range noted here). This compensation range represents the minimum and maximum base salary rates at Nissan for jobs assigned to this particular grade level. Please note that it is uncommon for an employee to be placed at either end of the range.  Rather, an employee’s actual base salary generally may fall somewhere in between and reflect the employee’s unique skills, work experience, education, work location, and market norms.  Additionally, pay may be based on comparisons to the base salary rates of other employees with similar backgrounds working in comparable roles.

Salary : $87,978 - $172,830