What are the responsibilities and job description for the NISSAN SERVICE ADVISOR 62K - 100K TO THE BEST CANDIDATES position at Nissan Williamsburg?
HERE WE GROW AGAIN!
The Mills Automotive Group needs an EXPERIENCED SERVICE ADVISOR to help with our growing business. Our newest team members will utilize their vast experience with Nissan, Infiniti, Toyota, Hyundai, or Honda at our Classic Nissan of Williamsburg or Newport News Locations. Our service advisors assist customers in caring for their cars / trucks by conveying the value of maintaining their vehicles following the manufacturer's guidelines. The service advisor must establish and maintain positive relationships with our clients.
What You Do :
- Perform service drive walk-around inspections of customer vehicles and apply proper resources to accurately identify, verify and communicate clients' service needs. Record them along with current vehicle and client information on the repair order
- Interact with customers to determine immediate service needs
- Serve as a liaison between technicians and customers
- Provide excellent customer service experience
- Review service history, multipoint inspection results and recommend service to clients
- Write and verify accurate repair orders and include supporting documentation to complete manufacturer's warranty claims
Support service department goals by :
Successful attributes and skills :
Compensation and benefits :
Salary : $62,000 - $100,000