What are the responsibilities and job description for the ITSM SACM Business Analyst position at Nisum?
Job Details
- 5 years of working experience as a Business Analyst for ITSM, specifically ServiceNow
- ITIL Foundation Certifications
- ServiceNow Vulnerability Response experience
- ServiceNow Multi-Source CMDB/CMDB 360 experience
- Working experience in multiple Cloud Solutions (Azure, Google, Oracle, IBM, etc.)
- Working knowledge of the Common Service Data Model
- Exposure to IT Asset Management processes
- Knowledge of application architecture and service delivery modeling
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