What are the responsibilities and job description for the G238SA1 - Associate Account System Administrator - Cleared position at NiSUS Technologies Corporation?
- Resolves technical requests from self-service tickets in support of internal and/or outside customers.
- Creates, deletes, and modifies customer accounts.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns.
- Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
- Must be able to multi-task and possess good communication and customer service skills.
Schedule: Monday through Friday 11am-7pm OR 12pm-8pm
TS/SCI with poly required- High School or GED and 10 years of experience.
- A Bachelor of Science may be substituted for 5 years of experience
- Microsoft Office Suite
- System Administration
- A
- Network
- CCNA Security
- CySA
- GICSP
- GSEC
- Security
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
- Customer Service/Support
- Help Desk Support
- Linux
- Ticketing
- Unix
