What are the responsibilities and job description for the G281SA1 - Associate Level Help Desk - Cleared position at NiSUS Technologies Corporation?
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Requirements
TS/SCI with poly required
- 5 years of experience and a Bachelor of Science
- 5 years of related experience may be substituted for a degree.
- Customer Service
- A
- Network
- CCNA Security
- CySA
- GICSP
- GSEC
- Security
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
- Health & Life Insurance
- Dental Insurance
- Disability Insurance
- 401K Retirement Plan with Matching
- Tuition Assistance
- Vacation and Sick Leave
- Hiring Bonuses
- Referral Recruitment Program
