What are the responsibilities and job description for the Customer Service Representative position at NITELINES USA, INC?
Customer Service Representative
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday, from 8 am to 5 pm.
Knowledge, Skills & Abilities:
- High school diploma.
- General Education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support is a plus.
*Applicants must pass a level 2 screening background check that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, along with federal criminal records checks through the Federal Bureau of Investigation. Also, it may include local criminal records checks through local law enforcement agencies.
Time Availability: M - F / 8 am - 5 pm
