What are the responsibilities and job description for the Aftermarket Supervisor position at Niterra North America Inc?
About Us:
Founded in 1936, Niterra North America, Inc. (Formally NGK Sparkplugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society.
About the Role:
Are you a results-oriented leader?
Can you work from the hours of 2pm-10pm full-time?
We're seeking a highly motivated Aftermarket Supervisor to join our team and work 2nd shift. As an Aftermarket Supervisor, you will play a crucial role in overseeing our aftermarket operations, ensuring efficient processes, and driving customer satisfaction.
Your Responsibilities:
- Adhere to company policies and procedures, including IATF, ISO, ISMS, TISAX, and safety regulations
- Promote a customer-focused culture throughout the organization
- Serve as an emergency First Responder
- Supervise and manage a team of associates
- Ensure accurate and timely processing of inbound and outbound shipments
- Develop and maintain work instructions for applicable areas
- Provide training and ensure all certifications are up-to-date
- Optimize time management within applicable areas
- Troubleshoot problems and provide solutions
- Assist with SAP computer issues
- Support inventory control functions
Who we are Looking for:
- High School Diploma or GED required
- Minimum four years of combined post-secondary education and/or relevant work experience preferred
- Proficiency in MS Office
- Strong problem-solving and analytical skills
- Excellent organizational, planning, and administrative abilities
- Effective communication and leadership skills
- Intermediate computer skills
- Supervisory experience
- Ability to adapt to a fast-paced environment
- Strong time management skills
Additional Requirements:
- Ability to see and hear (with correction)
- Ability to communicate verbally
- Prolonged periods of sitting at a desk and operating a computer
- Safety shoes and hi-visibility apparel required
- Ability to lift up to 50 lbs unassisted and 51-75 lbs with assistance
What we offer:
- Comprehensive Health Benefits: Medical, dental, vision, and life insurance
- Financial Security: Short-term and long-term disability coverage
- Retirement Savings: 401(k) plan with a generous company match of up to 6%
- Time Off: Generous paid time off, including vacation, sick leave, and holidays
- Work-Life Balance: Paid maternity and paternity leave
- And much more!
If you are a dedicated and results-oriented leader with a passion for driving operational excellence, we encourage you to apply for this exciting opportunity. Join our team and make a significant impact on our aftermarket operations.
