What are the responsibilities and job description for the Optician-Will Train position at Nittany Eye Associates?
Nittany Eye Associates is a multi-doctor eye care practice with five locations across Central Pennsylvania. We are seeking a confident, highly motivated individual with strong customer service skills to join our optical team!
Our Opticians are extremely patient focused, working one-on-one with patients to assess their eyewear and visual needs. This is a multi-faceted role that includes direct patient care as well as administrative duties such as placing optical orders, submitting orders to insurance, We are looking for an individual that has a passion for learning, an outgoing personality with a positive attitude, and a drive for practice-focused success. This position is ideal for someone who is detail oriented with strong multi-tasking skills and enjoys a fast-paced environment.
If you strive for excellence and want to make a positive impact on someone's life daily, we encourage you to apply!
Job Responsibilities:
- Provide patients with exceptional customer service by being comfortable providing recommendations based on the patient’s vision needs
- Willing to always go the extra mile for our patients and strives to consistently provide a superior experience
- Must be detail oriented, able to multi-task, and work well with others
- Aiding patients with frame styling and selection so they leave with an amazing pair of glasses they love
- Custom fits glasses & precisely places prescription in lenses.
- Perform repairs such as replacing nose pads, screws or temple tips
- Thorough understanding of varying insurance plans and benefits
- Input patient information and glasses orders in EHR with accuracy and attention to detail while following HIPAA compliance policies
- Demonstrate strong product knowledge and accurately describe the features & benefits of all products
- Place optical orders and submit to insurances
- Verify and distribute optical mail
- Orders frames and assists in frame returns
- Communicate with patients and optical vendors regarding order statuses and updates
- Invoice reconciliation
- Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
- Set the standard of quality in eye care and eyewear by ensuring every patient has the best experience
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Multiple locations
Salary : $16