Sales Admin Assistant

Job Title: Sales Administrative Assistant
Department: Sales & Marketing
Reports To: Director of Sales / Sales Manager

Job Summary:

The Sales Administrative Assistant provides support to the hotel’s sales team by managing administrative tasks, coordinating client communication, and ensuring smooth day-to-day operations. This role helps maximize efficiency within the sales department and contributes to the hotel's overall revenue goals.

Key Responsibilities:

• Assist the sales team with administrative duties, including preparing contracts, proposals, and correspondence.
• Maintain and update client databases, sales records, and reports.
• Coordinate and schedule meetings, site visits, and client appointments.
• Manage incoming inquiries, distribute leads, and follow up with clients as needed.
• Prepare and organize sales-related documents such as banquet event orders (BEOs), group resumes, and rooming lists.
• Assist in planning and executing sales events, trade shows, and familiarization (FAM) trips.
• Track and report on sales performance metrics and revenue targets.
• Handle general office duties such as ordering supplies, managing files, and processing invoices.
• Communicate with internal departments to ensure seamless execution of group bookings and events.
• Support marketing initiatives, including social media updates and promotional materials.

Qualifications & Skills:

• High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, or related field preferred.
• Previous experience in sales support, administrative roles, or hospitality industry preferred.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM or sales software.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.
• Customer service-oriented mindset with a professional demeanor.

Work Environment:

• Office-based role with occasional interaction in hotel event spaces.
• Some flexibility may be required for evening or weekend events.