Assistant Store Manager

Nitterhouse Masonry and Hardware Supply is searching for a highly motivated, high caliber Assistant Store Manager. Join a growing brand that is 100 years strong. We want you to be part of our great team. Our store was featured in the Hardware Building Supply magazine as the Best Hardware Store in Pennsylvania. Our store has also won the award of the Best Hardware Store in the Tri State multiple years running.

We offer an excellent benefit package that includes competitive pay, health, dental, and vision insurance, life insurance, paid holidays, vacation time, and 401k plus company match.

Job Brief

We are looking for a confident and reliable Assistant Store Manager to support our Store Manager with daily store operations as well as driving store sales. As an Assistant Store Manager, you will be responsible for assisting the store manager in different areas of store operations, sales, and training. The ideal candidate will be someone that has strong leadership abilities and demonstrates excellent organizational and problem-solving skills. In addition, the Assistant Store Manager is required to help in every area within the store, which includes but is not limited to waiting on contractors, masons, and homeowners; estimating projects; entering orders into the computer; answering phones; assisting customers in the hardware store; mixing paint; cutting keys; stocking shelves, etc. Our retail location includes our Do It Best hardware store along with our showroom which includes brick, veneer stone, and other concrete products. Working in this position you will act as the face of the company and must uphold our company values both in how you dress and interact with customers.

In addition to performing the ASM duties, this position is responsible for purchasing for the company. This includes products that are sold in the store as well as material used by the company.

Duties and Responsibilities:

• Coordinate and monitor daily operations
• Train and supervise employees
• Provide outstanding customer service to every customer
• Develop meaningful relationships with customers
• Follow up on leads to close the sale
• Understand and demonstrate the products and services that we offer
• Exhibit great selling skills to increase overall sales
• Meet sales goals and objectives set
• Must maintain a professional appearance
• Must show a friendly and outgoing demeanor
• Must have a positive attitude
• Must be highly motivated and hard working
• Must be very professional
• Must be reliable and dependable

• The ability to communicate effectively
• The ability to read, write, and perform basic math
• Sales/Customer Service: 2 years
• Previous retail management experience: highly desired
• Previous construction experience: highly desired