What are the responsibilities and job description for the Business Services Manager in Richmond, VA (Hybrid - 3 days office)- Full Time position at Nityo Infotech Corporation?
Job Details
Location : Richmond, VA (Hybrid 3 days office)
Exp 10 years (mandate )
Preferred Banking experience.
Role: Business Services Manager
- The BSM is responsible for multiple applications they support updates to the infrastructure or vendor product that make up those applications and will primarily handle what we can the Business as Usual (BAU) work/project work.
- They coordinate with business, infrastructure, PROD Support and the vendor on things like
- Server/server software upgrades
- Vendor Product upgrade
- Any time the application/product goes down or has issues they will be one of the first to be bought in by the PROD Support team
- For inhouse developed applications then sync/coordinate the BAU work with the project team's initiative work/releases
- They would also coordinate with the network team or the security team where needed
- They keep track of application security gaps and work with the vendor to get them remediated/applied/updated
- The BSM is also expected to support the application teams with technical roadblocks
- Most of the responsibilities will be around coordinating with different teams and raising the appropriate intake/action requests.
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