Medical Office Front Desk

Patient Concierge/Front Desk Position at NIVA Health: Join Our Wellness-Focused, Positive Team!

Are you a people-oriented professional with a passion for wellness, regenerative medicine, and delivering exceptional patient experiences? Do you want to be part of a fun, positive, and high-energy team that helps patients achieve optimal health and vitality through alternative therapies? If so, NIVA Health is excited to welcome you to our team as a Patient Concierge/Front Desk!

About NIVA Health:

At NIVA Health, we specialize in wellness and regenerative care, providing alternative treatments for individuals seeking natural, non-invasive solutions. Our patients are health-conscious individuals looking to address issues like chronic fatigue, nutritional deficiencies, post-COVID recovery, and more through a holistic, drug-free approach.

Our services include Nutritional IV Therapy and Executive Physicals, designed to help patients identify and address the root causes of their conditions. We empower patients to take control of their health through regenerative therapies that support long-term wellness and vitality.

Key Responsibilities:

• Front Desk Operations: Greet patients warmly, manage check-ins, answer inquiries, and provide information about our services to create an inviting and seamless experience.
• Scheduling and Coordination: Schedule appointments, manage follow-ups, and coordinate with the clinical team to ensure smooth patient flow and top-notch care.
• Patient Interaction: Serve as a welcoming face for patients, assisting them in understanding our offerings and guiding them through their visit.
• Medical Assistance (Desirable): If you have experience as a Medical Assistant, assist with basic clinical tasks such as vitals, EKGs, or blood draws as needed to enhance patient care.
• Collaborative Support: Work closely with our interdisciplinary team, supporting providers and other staff members to deliver a comprehensive wellness experience.

Core Values:

At NIVA Health, we live by our Core Values, and we’re seeking a Patient Concierge/Front Desk professional who exemplifies these qualities:

• Teamwork: You thrive in a collaborative, team-oriented setting, working alongside medical assistants, providers, and coordinators to support patients.
• Resilience: You are adaptable, ready to face daily challenges with a solution-oriented mindset, committed to patient satisfaction.
• Open-Mindedness: You’re eager to learn and explore new approaches in a wellness-focused setting that promotes alternative therapies.
• Ownership: You take pride in your role, managing responsibilities effectively to enhance each patient’s experience.
• Positivity: You maintain an uplifting attitude, inspiring patients and creating a supportive, welcoming environment.

Qualifications:

• Experience: Front desk experience in a wellness or medical setting preferred; Medical Assistant experience is highly desirable.
• Skills: Strong organizational and communication skills, patient-focused approach, and a commitment to providing excellent service.
• Commitment: A genuine interest in alternative medicine and a dedication to helping patients experience improved health naturally.

Why Join NIVA Health?

• Wellness-Focused Environment: Be part of a fun, positive workplace where a wellness-centered approach is prioritized.
• Innovative Approach: Support cutting-edge, non-invasive therapies that help patients restore health naturally.
• Collaborative Culture: Join a dynamic, supportive team committed to patient wellness and care.
• Career Growth: Opportunity to expand your skills and knowledge in the wellness and regenerative medicine field.

Don't miss this chance to join our passionate team at NIVA Health and help shape the future of patient-centered, wellness-focused healthcare. Apply now and embark on a rewarding career journey with us!

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Paid orientation
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Holistic Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Medical office experience: 3 years (Required)

Work Location: In person

Salary : $20