What are the responsibilities and job description for the Front Desk Coordinator position at Nivea Hospitality?
**Key Responsibilities:**
1. Greet all guests warmly, ensuring a welcoming atmosphere.
2. Provide detailed information about hotel policies, services, and amenities to guests.
3. Respond promptly to guest requests, offering assistance with room assignments, changes, and resolving any issues.
4. Maintain accurate records of guest interactions, processing payments, and updating account information as necessary.
