What are the responsibilities and job description for the Sales Service Representative position at Nixon Power Services?
With 100 years of success, Nixon Power Services is the world’s largest distributor of Rehlko Power generators (formerly Kohler Power). We operate in an environment where flexibility and a willingness to take on new responsibilities keep things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
We are currently looking for a dynamic and proactive individual to join the team as an Outside Service Sales Representative in our New Orleans, LA location. In this role, you will be responsible for processing and tracking all Outside Service Sales contracts, including Preventative Maintenance or additional services, within your assigned Area of Responsibility. Your primary responsibility will be to drive the growth of the Aftermarket Service department through the quoting of service products to new customers.
What you’ll be doing:
- Routinely travel through assigned area of responsibility to identify and call on new customers
- Prepare and track quotes for new customers
- Promptly respond to customer inquiries and provide quotes within 24 hours
- Maximize customer satisfaction and account profitability
- Utilize internal CRM tool to follow up daily on quoted work and track sales progress
- Assist in identifying opportunities across multiple business lines
- Assist Service Coordinators in planning and assigning quoted work
- May act as a Project Manager on larger scale jobs to ensure profitability and customer satisfaction
- Actively participate in branch safety program
- Other duties assigned
What we’re looking for:
- Minimum 4-5 years of experience in a Service Sales role
- Previous experience in the generator or service industry preferred
- Proficient in Microsoft Office Suite of programs
- Exceptional customer service skills
- Excellent communication skills both written and verbal
- Strong ability to lead, persuade, motivate, and influence others
- Strong organizational skills
- Ability to multi-task, prioritize, and manage time effectively with strong attention to detail
- Ability to travel 50% of the time
What’s in it for you?
- Competitive compensation package
- Full Benefits: Medical, Vision, Dental, and more!
- Paid Time Off
- 401(k) matching
- Opportunity to get in with an industry leading organization
- Team-oriented culture
