What are the responsibilities and job description for the Customer Support & Manufacturing Specialist position at NIXSYS, Inc.?
About Us
NIXSYS, Inc. is a premier manufacturer of custom-built computers and servers, specializing in legacy operating systems and hardware compatibility. Our customers rely on us to provide dependable, customized systems that power proprietary programs and essential equipment. We're a team that thrives on problem-solving, technical precision, and hands-on work.
We’re looking for a versatile, hands-on team member who can confidently handle a blend of customer support, warehouse logistics, and hardware assembly.
What You’ll Do
In this role, you’ll play a key part in both front-line customer support and behind-the-scenes production:
- Respond to customer inquiries via phone and email with professionalism and clarity
- Create accurate quotes and assist customers with order-related questions
- Process incoming orders and ensure timely fulfillment
- Package, ship, and receive various products and components
- Keep the warehouse organized and perform regular inventory checks
- Support the production team with computer/server assembly and testing
- Help evaluate hardware components for compatibility and function
- Coordinate shipments, order supplies, and assist with administrative tasks as needed
What We’re Looking For
- Experience in customer service, warehouse, shipping/receiving, or hardware assembly
- Ability to lift up to 50 lbs. safely and regularly
- Familiarity with computer hardware; legacy system knowledge is a plus
- Strong attention to detail and a quality-driven mindset
- Proactive attitude and willingness to jump into new tasks
- Solid organizational and communication skills
- A team player eager to learn and grow within a specialized tech environment
What We Offer
- Competitive hourly wage ($20–$24/hour DOE)
- Health, dental, and life insurance
- Paid vacation and sick leave
- Recognized holidays
- A collaborative, supportive team culture
- Unique exposure to legacy hardware and systems in a niche industry
If you’re ready to get hands-on with hardware, support customers with confidence, and be part of a company that values legacy tech and craftsmanship — we’d love to hear from you. Apply today!
Salary : $20 - $24