What are the responsibilities and job description for the Patient Care Coordinator position at NJ DENTAL WELLNESS INC?
About the Role: We are seeking a dedicated and compassionate Dental Patient Care Coordinator to join our dental team at nj-dental-wellness-inc.
In this role, you will be the first point of contact for our patients, responsible for providing excellent customer service and facilitating the treatment planning process. You will work closely with patients to explain treatment options, discuss financial arrangements, and assist with scheduling.
- Key Responsibilities:
- Provide exceptional customer service to patients, addressing their inquiries and concerns in a timely and professional manner
- Facilitate the treatment planning process by explaining treatment options and discussing financial arrangements with patients
- Assist with scheduling appointments and procedures, ensuring efficient use of time and resources
- Work closely with dentists and other healthcare professionals to ensure seamless communication and coordination of care
Requirements:
- Dental field experience is required, preferably in a patient-facing role
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Able to maintain confidentiality and handle sensitive information with discretion
Benefits:
- Health Insurance
