What are the responsibilities and job description for the Surgical/Cosmetic Coordinator position at NJ Eye and Ear?
The position includes but is not limited to,
• Coordinates all aspects of tests, procedures and surgeries in an efficient and professional manner.
• Schedules procedures in a prompt, polite, and helpful manner. Follows guidelines of each facility including any required booking sheets/portal requirements. Makes sure proper equipment is ordered for surgery
. • Verifies patient demographics. Logs the patient and their insurance information, contacts insurance company for verification of coverage and benefits and obtains precertification from the payer.
Coordinates cosmetic procedures and completes the sale. Excellent customer service skills.
• Coordinates procedure appointments with physician (s) calendar, and changes in the schedule are adjusted as needed. Communicates appointments and surgical preparation information to the patients.
• Ensures pre-op procedures are followed with consistency including: completion of surgical documentation (including completed consent forms and clearance results within a timely fashion. Schedules pre-surgery appointment with physician, obtains medical clearance(s) as needed, coordinates pre-admission testing appointments with appropriate primary physicians and follows up with results to the surgeon
• Responsible for maintaining block time guidelines at each of the hospitals.
• Coordinates required postoperative care under the direction of the provider.
• Obtains surgical billing information from physicians to the billing department in a timely fashion. Works with coding department to obtain appropriate codes and posts and reconciles all surgical charges.
• Tracks all procedures including completed and pending cases.
• Provides excellent communication to physicians and staff. Helps to promote high levels of service, greets patients and visitors in a prompt, courteous and helpful manner. At each patient encounter, responds promptly to patients¿ needs and listen with empathy both in person and on the telephone. The coordinator will courteously assist the patient while never compromising the dignity of the patient's surgical and financial needs.
• Must display cooperative interactions with other surgical coordinator and accepts responsibility for what needs to get done.
• Adapts work schedule to meet the needs of the practice and works additional hours as requested to maintain adequate coverage for the practice. May be required to provide cross coverage within the department. Bilingual a plus
. •Maintain excellent communication with the Director.
ONLY QUALIFIED PLEASE APPLY Equal Opportunity Employer
Salary : $24
