Service Planner

Service Planner

Bus Service Planning

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Summary :

Compiles ridership and / or operating statistical data to analyze adequacy of service and conduct ongoing monitoring of an assigned group of bus lines.

Roles and Responsibilities :

• Develop specific service modification proposals for bus service changes designed to remedy problems or improve service quality, efficiency and effectiveness.
• Prepare, proofread and approve written public information materials, including public timetables, passenger notices, and schedule information displays. Develop and coordinate special notices for posting on NJ TRANSIT website.
• Outline data collection needs and conduct field work to review service issues, collect data, and develop route & schedule changes.
• Review, investigate and respond to internal and external customer requests, suggestions and complaints.
• Review and update documents used by other NJ TRANSIT departments such as route descriptions, bus operating statistics for contract services, and bus stop by line information. Prepare transportation bulletins to implement service changes, as necessary.
• Attend and represent the Bus Service Planning Department's interest at state, county, local and community meetings regarding issues affecting bus service. Attend public and internal employee forums as required. Maintain contact with field operating locations and on-street supervisors to monitor bus service levels and ridership.
• Performs other job-related tasks as assigned by immediate supervisor or the Director, Bus Service Planning.

Education, Experience, & Qualifications :

Knowledge and Skills :

Certificates, Licenses, Registrations :

Working Environment :

Physical Demands :

At NJ Transit, you will enjoy a competitive salary and excellent benefits package :

401(a) - Retirement plan with a 6% employer contribution

At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM / BEST

Job Details

City : Newark

State : NJ