What are the responsibilities and job description for the Receptionist General Management position at NJAC?
Job TitleReports to FLSA Status DepartmentLevelReceptionistCEONon-ExemptGeneral ManagementAdministrative Support I If interested please submit your application to:Denise Jennings, HR Director Email: djennings@njaconline.org
Job Summary:
As the first point of contact for our nonprofit organization, the Receptionist plays a crucial role in creating a welcoming and professional environment for our clients, visitors and supporters. This position involves handling administrative tasks, answering calls, providing information about the organization’s mission and services, and ensuring smooth day-to-day operations. The ideal candidate will have a strong passion for the nonprofit sector, excellent communication skills and the ability to manage multiple responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES (included but are not limited to):
All Association employees must be committed to the New Jersey Association on Correction’s philosophy: “To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitative programs.”
The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.
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Job Summary:
As the first point of contact for our nonprofit organization, the Receptionist plays a crucial role in creating a welcoming and professional environment for our clients, visitors and supporters. This position involves handling administrative tasks, answering calls, providing information about the organization’s mission and services, and ensuring smooth day-to-day operations. The ideal candidate will have a strong passion for the nonprofit sector, excellent communication skills and the ability to manage multiple responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES (included but are not limited to):
- Greet and assist visitors in a friendly and courteous manner, providing information about the organization’s programs, services and mission
- Answer and direct phone calls, ensuring callers are connected to the appropriate department or staff member
- Handle general enquiries via email or in person, providing accurate information about the organization’s initiatives and events
- Maintain an organized and welcoming reception area that reflects the nonprofit’s values and mission
- Assist in scheduling meetings, appointments, and conference room reservations
- Process incoming and outgoing maul, packages and deliveries
- Maintain inventory of office supplies and order as needed
- Ensure confidentiality and professionalism in all interactions with clients, staff, and the public
- Other assignments as needed
- High school diploma or equivalent; additional training or certification in office administration or nonprofit management is a plus
- Previous experience as a receptionist or administrative assistant, ideally within a nonprofit or community-based setting
- Strong passion for the nonprofit sector and commitment to the organization’s mission
- Excellent written and verbal communication skills with the ability to engage with diverse populations
- Organizational skills with the ability to handle multiple tasks and prioritize effectively
- Proficiency in MS Office Suite (Word, Excel, Outlook) and comfortable with office technology (multi-line phone system, fax etc)
- Ability to work independently and as a part of a team
- A warm, friendly demeanor with an understanding of the importance of creating a positive, welcoming environment
- Office environment with standard working hours 37.5 per week
- May involve light lifting, such as handling supplies and materials for events
All Association employees must be committed to the New Jersey Association on Correction’s philosophy: “To promote social justice and human dignity in the policies and institutions which govern offenders and victims of crime through educational, legislative and rehabilitative programs.”
The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.
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