What are the responsibilities and job description for the Director - Product Operations position at NJEDA?
Overview:
$111,792 - $139,740
Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.
Responsibilities:
Qualifications:
Additional Information
Certificates and Licenses Required
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees.
This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.
NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.
NJ SAME Program
In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce.
The SAME program allows candidates, who identify as having a significant disability, to apply for non-competitive and unclassified positions through a fast track hiring process. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. For more information about the SAME program and the Fast Track Hiring program, please Click Here. If you have any questions, please email, or call the contact as indicated on the job vacancy announcement.
This posting open to eligible applicants regardless of SAME eligibility.
Equal Opportunity Employer
Position Requirements
Job Summary
EDA Overview
- Join the NJEDA and help lead New Jersey to sustainable economic growth, fostering equitable opportunities and vibrant communities. We offer hybrid work, a supportive culture, and robust benefits, including health insurance, retirement plans, and extensive wellness programs. Make a tangible impact and shape New Jersey's future with innovative economic development at NJEDA.
Job Overview
- The Product Innovation Director is responsible for working between the NJEDA's ITS, product development, and Business Units. The Product Innovation Director represents IT capabilities in product discussions, providing expert guidance throughout the project lifecycle, and ensuring the delivery of effective technology solutions. This role serves as the primary point of contact for product stakeholders regarding IT-related inquiries and supports the end-to-end development process.
- Contribute to centralizing business enablement, driving cross functional alignment, operational efficiency throughout the Authority and being responsible for a department, which includes managing a team.
- Drive product strategy best practices
- Provide coordination across the product lifecycle
- Promote business and technical alignment
- Job Qualifications
- 3-5 years in IT program management, management consulting, project management, software development, or related roles
- 2 years of NJEDA work experience
- Strong understanding of product and software development lifecycles
- Strong understanding of IT governance and management processes
- Ability to balance work with multiple stakeholders while moving between projects
$111,792 - $139,740
Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.
Duties Daily Tasks and Responsibilities:
- Serve as the central point of contact for product stakeholders regarding IT-related inquiries and requests.
- Advocate for IT capabilities in application development discussions, ensuring ITS is consistently involved.
- Monitor and triage product changes during and post-launch, coordinating with business and product teams.
Projects:
- [Provide details of specific projects initiatives that the candidate will be involved in. This helps the candidate understand the scope and impact of their work]
Goals and Objectives:
- Support the end-to-end development process.
- Enable ITS to have a voice in product creation, development, and build processes.
- Centralize IT inquiries and oversight for documentation processes.
- Reduce ITS pain points around sporadic engagement and ad-hoc demands.
Collaboration and Cross-Divisional Interaction:
- This role will collaborate with NJEDA's ITS, the Office of Innovation, product development teams, and Business Units by representing IT capabilities in product discussions, providing expert guidance, and ensuring the delivery of effective technology solutions. This role will serve as the main contact for product stakeholders and support the entire development process from start to finish as well identify other efficiencies throughout the Authority.
Reporting Structure:
- This role will report directly to the Chief Operations Officer
- Lead a diversified team, the size of the team will depend upon demand, in problem-solving and innovative thinking
- This role will independently address product and operational inefficiencies with minimal supervision.
- Must complete annual self-assessment as required.
- Performs other duties and special projects, as assigned.
Qualifications:
Skills and Qualifications
Technical Skills:
- Experience with using Dynamics CRM
Soft Skills:
- Communication: Ability to clearly convey complex technical information to both technical and non-technical stakeholders.
- Collaboration: Effectively working with various departments, including ITS, product development, and Business Units.
- Problem-Solving: Addressing and resolving technical issues and stakeholder concerns throughout the project lifecycle.
- EDA Leadership Profile
- Talent Management: Acquires, develops, and manages high-performing teams.
- Cross-Functional Collaboration: Partners effectively across boundaries and functions.
- Vision-Driven Results: Drives a clear vision and strategic thinking for achieving results.
- Innovation and Change: Encourages new ideas, opportunities for change, and motivates team members.
Experience:
- 7-10 years in IT program management, management consulting, project management, software development, or related roles
- 2 years of NJEDA work experience
- 5 years management/supervisory experience
- Advanced degree or industry specific certification may be substituted for 1 year of experience
Education:
- Bachelor's degree in Business/Management, Information Systems, Computer Science, Engineering, or a related field. Relevant job experience will be considered equally.
Software/Tools Proficiency:
- Project Management such as PMP, PRINCE2, Scrum; IT Service Management such as ITIL 4 Foundation, ITIL 4 Managing Professional; IT Governance and Compliance such as CISM, CGEIT (not required)
- NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred.
Additional Information
- Minimal physical demands and ability to work out normal business hours
- Travel expected when necessary for business operations
Certificates and Licenses Required
- Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees.
This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.
NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.
NJ SAME Program
In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce.
The SAME program allows candidates, who identify as having a significant disability, to apply for non-competitive and unclassified positions through a fast track hiring process. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. For more information about the SAME program and the Fast Track Hiring program, please Click Here. If you have any questions, please email, or call the contact as indicated on the job vacancy announcement.
This posting open to eligible applicants regardless of SAME eligibility.
Equal Opportunity Employer
Position Requirements
- Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.
- Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.
- Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.
- Must review the required NJ State Ethics Guidelines found on the state website.
- Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship and Immigration Services regulations. Note: The State of New Jersey does not provide sponsorship for citizenship to the United States.
Salary : $111,792 - $139,740
