What are the responsibilities and job description for the Operations and Support Engineer (web & Mobile applications) position at NJTECH INC.?
Job Details
We are seeking an experienced and outstanding Operations & Support Engineer for one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated & best time to connect.
Enterprise Mobile and Web Application Operations and Support Engineer
Location: Washington DC Area & Seattle, Washington
Hybrid
Job Duties:
- Provide 1 st and 2 nd level support for Web and Mobile Application developed on behalf of our clients.
- Collaborate with Client Team, Support Colleagues, Engineering, QA, and operations teams.
- Troubleshoot and resolve system, application, and network issues in production and non-production environments.
- Create and maintain documentation for key development and support processes, infrastructure, and tools.
- Monitor, maintain, and optimize cloud-based infrastructure.
- Automate repetitive tasks to improve efficiency and reduce human error.
- Participate in on-call rotations for production system support.
- Proactively identify and address potential issues to avoid downtime or disruptions.
- Analyze logs, metrics, and application behavior to optimize system performance.
- Conduct root cause analysis for system failures and implement long-term fixes.
- Manage and optimize database performance, backups, and restore procedures.
- Support the development of monitoring dashboards and alert systems to detect and respond to issues in real time.
- Support integration of third-party tools and services into the existing infrastructure.
- Ensure security, compliance, and governance policies are implemented in the Support and DevOps pipeline.
Experience: At least 4 years of relevant experience
Education: Degree or similar qualification in Computer Science or Software Engineering
Mandatory Skills: Microsoft Azure Architecture, Administration and Developer Operations
(DevOps), Azure Cosmos DB, Azure Redis, Azure Redis Cache, Azure API Management Services,
JavaScript, Python, GitHub Administration, Linux, Shell/Bash Scripting.
Recommended Skills: JavaScript, ViewJS, NodeJS, Flutter, Microsoft Sharepoint, Microsoft Power
Apps, Atlassian & Jira Admin.
Good to Have: Kubernetes, Docker Swarm, Python scripting, lxd, Zabbix, ELK
NJTECH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NJTECH is a globally managed IT service, IT consulting and Business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers. Come, transform your career with us and be a part of our high-performing team.
