Demo

Kitchen Design Subject Matter Expert

NKBA
Charlotte, NC Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025
About The Role

We're seeking an experienced Kitchen Designer to join our team as a Subject Matter Expert, bringing hands-on industry knowledge to help shape and improve our kitchen design tools and processes by assisting our resident kitchen designer and product team, account team, and training team in a cross-functional role. This hybrid position offers an opportunity to transition from traditional kitchen design sales into a technology-focused role where you'll contribute your expertise to enhance our product development.

Key Responsibilities

Document kitchen design best practices and industry standards

Create training materials and documentation

Lead training sessions for 3D Cloud designer users

Gather feedback from industry professionals while training to bring back to the team

Conduct kitchen design focused demos for prospective clients

Build and maintain relationships with client stakeholders around training efforts

Support the product team with evaluation of new kitchen design features

Required Qualifications

Based in Charlotte, North Carolina

NKBA Certified

Confident and comfortable with presenting

Minimum 5 Years Of Hands-on Kitchen Design Experience

Proficiency in 20/20 Design, Chief Architect, or equivalent kitchen design software (minimum 3 years experience)

Strong communication and presentation skills

Experience working directly with customers and understanding their needs

Demonstrated problem-solving abilities and attention to detail

Willing to travel both domestically and internationally on occasion

Preferred Qualifications

Experience working at major home improvement retailers

Background in multiple kitchen design software platforms

Existing network within the kitchen design industry

Experience in user testing or product feedback processes

Knowledge of both framed and frameless cabinetry

What We Offer

Opportunity to shape the future of kitchen design technology

Professional development opportunities

Collaborative team environment

Equal Opportunity Employer

3D Cloud is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This position is only available to candidates currently living in the Charlotte, NC metro area. We will not provide relocation assistance.

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