What are the responsibilities and job description for the Tire Shop Operations Manager position at NKP Tire & Service LLC?
Overview
We are seeking a dedicated and experienced Shop Manager to lead our automotive service team. The ideal candidate will have a strong background in automotive repair and customer service, ensuring that our shop operates efficiently while delivering exceptional service to our clients. As the Shop Manager, you will oversee daily operations, manage staff, and maintain high standards of quality and safety.
Responsibilities
- Oversee daily shop operations, ensuring efficient workflow and adherence to safety standards.
- Manage and train a team of service technicians, providing guidance on automotive repairs and customer service best practices.
- Handle customer inquiries, complaints, and feedback to ensure a positive experience for all clients.
- Coordinate scheduling for services such as oil changes, tire service, alignments, and other automotive repairs.
- Maintain inventory of tools and parts, ensuring that the shop is well-equipped for all services offered.
- Monitor performance metrics and implement strategies for improvement in sales and service delivery.
- Foster a positive work environment that encourages teamwork and professional growth among staff members.
Experience
- Proven experience in automotive service or repair with a strong understanding of mechanical systems.
- Previous management or supervisory experience preferred, with a focus on leading teams in a fast-paced environment.
- Proficiency in using hand tools and diagnostic equipment related to automotive repair.
- Strong sales skills with the ability to promote services effectively to customers.
- Excellent customer service skills with a commitment to providing high-quality support to clients.
- Familiarity with tire services, oil changes, alignments, and general automotive maintenance is highly desirable.
Join our team as a Shop Manager where you can utilize your expertise in automotive service while leading a passionate team dedicated to excellence!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Rockville, IN 47872 (Required)
Ability to Relocate:
- Rockville, IN 47872: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $30