What are the responsibilities and job description for the Customer Service & Sales Associate position at NLC Consulting Inc.?
Our company specializes in helping clients connect with their target audiences and achieve measurable revenue growth through strategic brand advertising and direct client interactions. With a proven track record of success spanning multiple years and partnerships with clients across the nation, we have become a trusted partner to some of the world’s leading providers of technology and communication services.
Our accomplishments are rooted in a culture built on strong principles that guide how we engage with our employees, customers, and communities. These values shape every aspect of our organization, from how we approach day-to-day operations to the long-term relationships we cultivate. They are the foundation of our continued growth and success.
As a Customer Service & Sales Associate, you will have the unique opportunity to take charge of your professional development. In this role, you’ll gain hands-on experience, sharpen essential skills, and play a critical part in representing our clients while fostering meaningful connections with customers. Joining our team means joining a supportive environment where your growth is prioritized, and your contributions make a tangible impact.
Customer Service & Sales Associate Responsibilities:
- Providing customers with products and support that help to simplify and organize their lives through direct communication and sales presentations
- Using targeted marketing lists to identify and pursue new sales leads
- Processing sales orders, order changes, installation dates, and cancellations
- Providing product sales and support to customers, other Customer Service & Sales Associate, as well as our outside sales team
- Completing tasks including building marketing campaigns, attending live events, and following up on customer orders ensuring superior customer service at all times
- Excelling in a team-based, competitive environment
- Working with the account team on growth and retention of client accounts
Requirements of the Customer Service & Sales Associate:
- A high school diploma or GED equivalent is a bonus but not required
- 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
- Reliable transportation
- Ability to communicate effectively, actively listen, and problem solve
- Ability to work well individually and in a team environment
- Strong sales and closing skills and the ability to overcome objections
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Salary : $45,000 - $55,000
