VDH Business Analyst 3

Business Analyst

Richmond, VA

Both Virtual & In-person interview

Hybrid

Job Summary

This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements & business flow diagrams. This is a hybrid position and will be expected to work both remotely & in office.

This position is responsible for enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers. This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements. The Business Analyst will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions.

Specific Tasks Such As

• Follow requirement elicitation strategies to gather requirements from business stakeholders for new initiatives and/ or for system enhancements and modifications
• Document current state, future state process, GAP analysis, requirements documentations, user stories with acceptance criteria Represent requirements in process flow and other suitable pictorial diagrams
• Ensure user journey is clearly understood, replicated with newer processes and suggest enhancements when applicable
• Present requirements to technical and business teams for discussions, validations, demos and trainings. Working with technical team and vendor to ensure requirements are incorporated into systems design and testing
• Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results
• Assisting customers with user acceptance testing
• Developing and presenting training to customers, documenting user manual when needed
• Providing implementation and maintenance support
• Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative
• Keep Project Manager informed of key issues that may impact project implementation
• Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes
• Support the Project manager in review of Project initiation steps such as RFPs, SOW, managing Agile tools, working closely with vendor team when applicable
• Utilizing system-based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Teams, etc