What are the responsibilities and job description for the Office Clerk position at nLeague?
Job id: 758261
Department: FL-DCF
Position: Inverness-Receptionist-Info Record Clerk
Location: 212 W. Main St. Inverness, FL 34450
Duration: 12 Months
Shift: 8:00 AM to 4:30 PM
Department: FL-DCF
Position: Inverness-Receptionist-Info Record Clerk
Location: 212 W. Main St. Inverness, FL 34450
Duration: 12 Months
Shift: 8:00 AM to 4:30 PM
- DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints.
- Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
- Answer Incoming Calls
- Outgoing / Incoming Mail Delivery – Postage Machine
- Tidy up Playroom (when used)
- Closure Letters
- Case Filing (file)
- Forms (use Share Drive)
- Travel
- Accept Supply Deliveries (put in supply room)
- Blue Book (keep stocked)
- Deliver Faxes (end of day)
- Replenish Copier Paper (end of day)
- Empty Recycle Boxes (end of day Tuesday and Friday)
- Ability to speak and understand English
- Ability to use office equipment, postage machine, copier, fax machine
- Experience with customer facing customer service in a professional environment
- Professional appearance and courteous to customers
- Experience in mail room processes and machines
- Experience using Share Drive
