What are the responsibilities and job description for the Paralegal Assistant position at nLeague?
Job Id: 754581
Position: Intake Specialist
Client: ICRC
Location: 100 North Senate Avenue, Room N300
Indianapolis, IN 46204
Duration: 12 Months
Position: Intake Specialist
Client: ICRC
Location: 100 North Senate Avenue, Room N300
Indianapolis, IN 46204
Duration: 12 Months
- This is a full time, on-site, position working 37.5 hours per week. Monday-Friday. There are two possible schedules based on Agency needs 8am-4:30pm and 8:30-5pm.
- Candidate provides timely, appropriate and professional responses to all public contact with the Commission.
- Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff.
- The Intake/Case Control staff serves as a professional staff member within the Commission and provides a front-line response to the public for questions and issues concerning the Commission.
- This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment.
- The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.
- Respond to online inquiries regarding the filing of complaints
- Effectively interview potential Complainants
- Analyze and summarize information received from online inquiries
- Prepare investigative work case files for investigations
- Send Notice of Complaints and interrogatories to relevant parties
- Provides excellent customer service, via telephone and in person
- Responsible for monthly reporting
- Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
- May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
- Research databases for correct contact information for relevant parties and witnesses Other duties as assigned
- Minimum 6 months of Administrative experience
- HS diploma or GED required
- Previous legal course work, paralegal type coursework
- Working knowledge of computers and Microsoft 365
- Ability to effectively communicate, both orally and in writing
- Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
- Ability to type with speed and accuracy
- Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
- Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
- Strong organizational skills with the ability to manage various projects simultaneously
