What are the responsibilities and job description for the Vendor Support Admin position at nLeague?
Job Id: 758498
Position: Vendor Support Admin
Client: DCS
Location: 402 W. Washington St. W 392. Indianapolis, IN 46204
Duration:15 Months
Position: Vendor Support Admin
Client: DCS
Location: 402 W. Washington St. W 392. Indianapolis, IN 46204
Duration:15 Months
- Work schedule: Monday to Friday, 8:00 AM to 4:30 PM, but times are somewhat flexible.
- This position is on-site, Monday through Friday, 40 hours per week.
- DCS positions require additional background screening checks in addition to a standard background check.
- You must also pass a fingerprint check and, a Child Protective Services History check. Onboarding may take additional time.
- Processing vendor forms and fielding phone inquiries.
- This position processes vendor forms for DCS suppliers (i.e., foster parents, adoptive parents, relatives, contracted providers, non-contracted providers, daycares, stores, etc.) which allows them to be set up to receive payment from DCS and to make any changes such as a change in address, banking, etc.
- This position also fields phone inquiries to the DCS Payment Research Unit and Resource Unit for a variety of issues ranging from invoicing and payment issues to issues involving vendor form submission and processing.
- High School Diploma
- Prior experience working in a call center.
- Prior experience processing W9 and direct deposit forms
- Efficient and accurate data entry experience.
- Customer Service experience.
- Proficient with Microsoft Outlook.
- Strong oral and written communication skills
- Prior experience working in an accounting support role.
- Prior experience working with classified or sensitive information.
