What are the responsibilities and job description for the Care Coordinator position at NM Family Services?
Job Summary
The Care Coordinator plays a vital role in ensuring that patients receive comprehensive and efficient care throughout their healthcare journey. This position involves collaborating with healthcare providers, patients, and their families to facilitate communication and streamline processes within the medical office. The ideal candidate will possess a strong understanding of medical terminology and have experience in medical or dental office settings.
Duties
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services.
- Coordinate patient appointments, ensuring optimal scheduling to maximize efficiency and minimize wait times.
- Maintain accurate patient records and documentation, adhering to confidentiality and compliance regulations.
- Collaborate with healthcare professionals to develop care plans tailored to individual patient needs.
- Assist in the management of referrals, authorizations, and insurance verification processes.
- Educate patients about treatment options, procedures, and follow-up care requirements.
- Support administrative tasks within the office, including filing, data entry, and managing correspondence.
Skills
- Proficiency in medical office operations and procedures is essential.
- Strong understanding of medical terminology to facilitate effective communication with healthcare providers.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Strong interpersonal skills to build rapport with patients and collaborate effectively with team members.
- Experience in dental office settings is a plus but not required.
- Previous experience providing medical administrative support is highly desirable.
This position is ideal for individuals who are passionate about patient care and are looking to make a positive impact in the healthcare field.
Job Type: Full-time
Pay: $32,000.00 - $50,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Roswell, NM 88201 (Required)
Ability to Relocate:
- Roswell, NM 88201: Relocate before starting work (Required)
Work Location: In person
Salary : $32,000 - $50,000