What are the responsibilities and job description for the Intake Specialist position at NMCAA - Northwest Michigan Community Action Agency...?
Overview
We are seeking a detail-oriented and organized Intake Specialist to join our dynamic team.
The Intake Specialist plays a vital role in providing exceptional customer service by managing the central intake process for the Housing & Financial Stability programs. This position involves assisting clients through multiple channels, including phone, email, online platforms, and in-person interactions. Responsibilities include conducting initial screenings, assessing client needs, and directing them to the appropriate services. The Intake Specialist collaborates closely with Budget and Housing Counselors to facilitate seamless enrollment and ensure ongoing support for both clients and team members.
High school diploma or equivalent required. 1 to 2 years of experience in an office, receptionist, or customer service role preferred.
Full time, year-round. $17.88 per hour.
EOE. For more details and to apply, visit http://www.nmcaa.net > Careers > Search Jobs
Job Type: Full-time
Pay: From $17.88 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18
