What are the responsibilities and job description for the Product Quality Engineering Technician position at Noah Medical?
About The Team:
The Product Quality Engineering Team at Noah Medical is responsible for ensuring top-notch quality and performance in the Galaxy system, including hardware and software. Our main function is to investigate technical issues to find root causes, monitor system health in the field, collaborate with the MedEd and Sales teams to share insights, and support design and process changes with the R&D and Manufacturing teams. Join us to contribute to Noah Medical's growth and to shape the future of medical robotics.
A Day In The Life Of Our PQE Technician:
- Testing and analysis of returned field devices, including flexible endoscopes, disposable devices, and capital devices/equipment.
- Perform decontamination processing and post-mortem analysis of returned devices.
- Perform methodical root cause analyses. Document the findings in clearly written reports/presentations.
- Suggest improvements to test methods and fixture designs in order to facilitate efficient study of returned devices.
- Collaborate with design, manufacturing, and quality teams to drive consistent, high-quality parts and assemblies.
- Maintain the complaints lab to enable timely investigations.
About You:
- At least 5 years experience in a regulated industry (medical device, aerospace, semiconductor, and automotive, etc)
- Good hands-on ability. You enjoy taking apart complex assemblies in order to figure out what went wrong.
- Meticulous attention to detail and mind for noticing where process improvements would be beneficial.
- Ability to work independently to flawlessly execute procedures when given written and verbal instructions.
- Enjoys putting the puzzle pieces together to figure out how things work and fail. Good problem solver.
- Ability to organize and track testing results and communicate them effectively. Capable of creating clear documents and reports.
- Demonstrated ability to work successfully in a team environment.
- Eagerness to learn and to contribute to state of the art technology
Workplace Type: Onsite
Benefits & Perks (For Full Time Employees):
- Competitive Salary
- Comprehensive health insurance including Medical, Dental and Vision HSA and FSA options
- Equity & Bonus Program
- Life Insurance (company paid & supplemental) and Disability insurance
- Mental health support through medical insurance programs
- Legal and Pet Insurance
- 12 paid holidays, 15-20 days of PTO use-what-you-need sick days
- Paid parental leave
- In-office snacks and beverages
- In-office lunch stipend
- Learning & Development Opportunities: On-demand online training and book reimbursement
- Team building and company organized social and celebration events
#LI-Onsite
