General Clerk 2 - HUD - Greensboro, NC

Job Descriptions :

Tommy Nobis Center Mission : Empowering People Through Employment

Vision : Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.

We encourage veterans and people with disability to apply

Position Summary :

Under the supervision of the Nobis Enterprises Program Manager, Administrative Service and the project contract supervisor, the General Clerk is responsible for non-personal administrative and mailroom support services. This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs.

Essential Job Functions and Responsibilities :

General Administrative Support :

• Receive telephone calls and / or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate.
• Update reservations calendars based on data received.
• Make repair calls for facilities and equipment, coordinate with contract office personnel, and provide copies of maintenance documentation to staff in the Office of Human Capital Support.
• Distribute incoming mail; process outgoing mail and maintain mail metering equipment in accordance with established guidelines and procedures.
• Set up equipment required for video conferences and satellite training. Also set up and breakdown tables and chairs as needed for training sessions, employee meetings and conferences.
• Photocopy documents and other material in accordance with established office procedures.
• File all documents in a timely and accurate manner, and in accordance with established office procedures.
• Receive, sort and distribute incoming faxes in accordance with established office procedures.

Inventory Control :

Responsible for inventory control services for all office supplies which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office suppliesEquipment Maintenance : Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance / repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution.

Mail Management :

Qualifications :

Prior Experience Desirable :

Special Skills / Abilities :

Interpersonal :

Ability to work independently as well as within a team environment.

Works well with the public and provides exceptional customer service.

Strong interpersonal skills and ability to maintain confidentiality.

Written Communications :

Analytical : Good math aptitude

Good analytical skills needed to analyze various job tasks

Oral Communications :

Strong verbal communication skills required to effectively communicate with a broad range of individuals.

Ability to listen to and understand information and ideas presented through spoken words and sentences.

Leadership :

Organizational :

Problem-Solving

Ability to meet contract office requirement standards and prescribed deadlines.

Ability to tell when something is wrong or is likely to go wrong. Recognizing there is a problem.

Equipment

Demonstrated knowledge of Microsoft Office, Word Excel and PowerPoint applications. Also, Microsoft Outlook and Windows XP.

Working knowledge of telephones, copy and fax machines and mail metering equipment.

Other Qualifications or Requirements :

Mental Effort :

Physical Requirements :

Have full range of mobility in upper and lower body.

Be able to reach overhead.

Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.

Be able to handle, lift, pull and push materials and equipment to complete assigned job tasks.

Be able to handle mail bags, mail hampers, and packages often weighing up to 50 pounds.

Good hand dexterity. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.

Good eyesight.

Visual Effort :

Well-lit office environment requiring average amount of visual effort.

Ability to see details at close range (within a few feet).

Safety :

Follows all prescribed safety regulations to diminish accidents.

Understanding of OSHA safety requirements.

Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.

Immediately report circumstances you consider may present a hazard to yourself and others.

Report any accident whether minor or major.

Security

Must abide by all security regulations of the facility.

Must obtain and wear a photo ID.

Scope of Position :

Declaration :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change per the Statement of Work (SOW) of the project contract at any time.

Work Environment :

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e -Verify.

Required Experience :

Qualifications :

Mission driven, guided by core values and a pleasure to work with.

A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint

Maintain valid driver’s license and acceptable driving record in order to operate Tommy Nobis Center or contractor vehicles.

Must pass drug screen, Nobis Enterprises background check and national security clearance.

Eligibility to work in the United States.

Education :

Prior Experience Desirable :

Two years’ experience in an office / mailroom, and / or inventory control setting and / or customer service.

Have Automated Military Postal System (AMPS) Dispatching and Nesting Training

Keyword : clerk,general clerk,disabilities,abiityone

From : Tommy Nobis Center