What are the responsibilities and job description for the Sr Manager, Youth Educational Services position at nobisworks?
Job Description:
The Sr. Manager, Youth Educational Services will oversee the expansion of Tommy Nobis Centers Early Youth Employment Services (EYES) program for youth with disabilities. This is a leadership role that manages the Educational Program and supervises the team of EYES Supervisors. This role is also responsible for building relationships with the local schools to grow the coordination of services.
Essential Duties and Responsibilities:
- Oversees the overall operations of the EYES program delivered both in school environments and within the community during the summer and school break programming in the Metro Atlanta Area from time of referral to exit ensuring compliance to funding and/or grant requirements.
- Supports the monthly billing process. Coordinates with the EYES Supervisors, Instructors, and Accounting to ensure authorization for services was provided for proper and timely billing for all services delivered.
- Develops pre-vocational skills curriculum (career exploration, job readiness, self-advocacy skills, etc.) to meet the needs of the participants, schools, and program requirements.
- Stewards’ excellent customer service and positive, productive relationships with community partners, i.e., schools, clients, parents, GVRA, educational partners, local businesses, etc.
- Responsible for hiring, training, and scheduling of the EYES program staff to ensure services are provided at the highest level of quality.
- Supports the submission of monthly status reports and timecards for program participants ensuring accurate billing in a timely manner.
- Assists with Programs budget preparation as needed.
- Responsible for day-to-day management of direct reports including timecard entries, approves employee payroll and mileage, and annual performance evaluations.
- Utilize Vertex to report and record documentation of services delivered for billing.
- Develop and manage strategic plans for future programmatic growth of educational programs
- Maintain accurate records for data metrics and demographic tracking.
- Educates the community regarding the EYES program.
- Is a cultural ambassador for the organization fostering an environment of trust, alignment, transparency, and accountability.
14. Communicates and interacts effectively and professionally with co-workers, management, customers, etc.
Qualifications
Education / Experience:
- Bachelor’s Degree in education, special education, rehabilitation, sociology, behavioral sciences or business administration or related field.
- 3 years in a management role preferred.
- 3 years’ experience in a teaching role preferred.
- Experience teaching or working with individuals with disabilities preferred.
Other Qualifications or Requirements:
- Mission driven, guided by core values and a pleasure to work with.
- High customer service orientation.
- Results oriented with ability to meet assigned deadlines.
- Must be highly organized, accurate in completing work assignments.
- Strong oral & written communication skills.
- Ability to maintain confidentiality with assigned duties.
- Possesses a working knowledge of Windows environment in Word, Excel & PowerPoint.
- General knowledge of other office equipment such as copiers, scanners, fax machine, etc.
- Must pass a drug screen and background check.
- Eligibility to work in the United States.
Prior Experience Desirable:
- Experience working with transition students
- Delivery of job readiness skills training
- Developing programmatic marketing materials
Core Competencies:
Customer Focus
Builds and maintains customer satisfaction with internal and external customers, student and parents.
Attention to Detail
Diligently attends to details and pursues quality in accomplishing tasks.
Teamwork
Promotes cooperation and commitment within a team to achieve goals and deliverables.
Speaking
Conveys ideas and facts orally using language the audience will best understand.
Writing
Conveys ideas and facts in writing using language the reader will best understand.
Special Skills/Abilities:
Written Communication
Strong written skills required to create and prepare professional quality documentation and to effectively communicate with a broad range of individuals.
Analytical
Strong ability to review statistical information in order to create reports, show changes, validate any deficiencies, and to establish improvement goals.
Oral Communication
Ability to communicate and present information informally and formally to candidates for employment, new hires, program participants, employees and other professional groups.
Organizational
Ability to organize data and assigned work tasks for maximum effectiveness.
Equipment
Knowledge of computers.
Declaration:
This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.
Work Environment:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. It is the philosophy of Tommy Nobis Center to provide a safe work environment according to Tommy Nobis Center' policies, compliance agencies and other and safety guidelines. Employee required to attend all safety training sessions and drills.
This role will be primarily based as a remote work position with the need to commute to the Tommy Nobis Center during on-boarding and bi-monthly meetings at a minimum. This role will involve driving to participant schools and working in a variety of academic environments within the South Metro Atlanta area(s). Time in the office is in a typical office work environment.
