What are the responsibilities and job description for the Learning & Development Specialist position at NOBLE FEDERAL CREDIT UNION?
Job Details
Description
Summary: Responsible for conducting training and educational programs.
Essential Duties and Responsibilities:
Conduct training and educational programs for staff.
Responsible for systems training, including facilitator guides, participant workbooks, presentations, and job aids.
Evaluate effectiveness of training and educational programs and make recommendations to enhance programs.
Incorporates ongoing evaluation information into class materials on a continuous improvement cycle.
Develop new training or educational programs as needed or requested.
Provide training and educational assistance for new products and services.
Utilize various training delivery mediums to optimize effectiveness and efficiencies to meet organization training and education needs in changing environments. Researches and customizes new learning solutions, not limited to instructor-led, online learning, and on-the-job learning.
Builds and maintains strong subject matter expert relationships to gather ongoing needs assessment information and build curriculum content.
Ensures training materials are updated, relevant and support current policies, procedures, and regulatory standards.
Proficient in core operating system and understands basic functions of supporting systems in the organization.
Learning Management System administrator. Assigns training courses based on requests and availability. May run reports as needed.
May work in various roles or job-shadow to gain hands-on experience for greater understanding of live environments and aid in the effectiveness of training development.
May work to support various departments to meet business needs.
Assists with special projects as requested.
Exercise awareness in regard to suspicious activity, money laundering or fraudulent behavior as it relates to cash transactions and overall transaction activity and document any such behavior so SAR filings can be considered.
Ensure compliance with all safety, security and compliance programs including but not limited to BSA, AML, OFAC, Branch Security and Safety.
Perform all other related duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Associate’s degree (A.A.) or equivalent from two-year college or technical school; or one to two years of related experience and/or training; or equivalent combination of education, experience, and training. Financial institution experience preferred.
Salary : $27 - $41
