What are the responsibilities and job description for the Concierge position at Noble House Hotels & Resorts?
Job Type
Full-time
Description
POSITION SUMMARY: As a Concierge at the Snake River Sporting Club, your primary responsibility is to assist guests by providing information, recommendations, and coordinating various services to enhance their overall experience. You will serve as a point of contact for guests, offering a high level of professionalism and personalized service.
WE ARE: Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences.
In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full-service luxury hotel opening on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
WORK ENVIRONMENT: Snake River Sporting Club, Campus-wide.
The job involves working in close proximity with: Sylvan Lodge Guests, Homeowners, Club Members, and SRSC Managers/Supervisors.
Requirements
QUALIFICATIONS: Essential: Efficient computer skills, effective communication skills, organized with an ability to multi-task, and possesses an understating of business and sales principles applicable to the hospitality industry.
ABILITY TO:
Full-time
Description
POSITION SUMMARY: As a Concierge at the Snake River Sporting Club, your primary responsibility is to assist guests by providing information, recommendations, and coordinating various services to enhance their overall experience. You will serve as a point of contact for guests, offering a high level of professionalism and personalized service.
WE ARE: Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences.
In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full-service luxury hotel opening on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
WORK ENVIRONMENT: Snake River Sporting Club, Campus-wide.
The job involves working in close proximity with: Sylvan Lodge Guests, Homeowners, Club Members, and SRSC Managers/Supervisors.
Requirements
QUALIFICATIONS: Essential: Efficient computer skills, effective communication skills, organized with an ability to multi-task, and possesses an understating of business and sales principles applicable to the hospitality industry.
ABILITY TO:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using rational judgment
- Lead and mentor new and veteran team members
- Understand guest expectations and needs
- Work cohesively with co-workers as part of a team
- Communicate effectively with clients, guests, homeowners, and members
- Maintain confidentiality of privileged and pertinent resort data and information
- Administrative Support
- Guest Interaction
- Concierge Services
- Communication and Coordination
- Knowledge of Local Area
- Guest Recognition
- Upselling and Promotion
- Collaboration
- Health and Safety Compliance
- Flexibility
- Competitive pay
- Health and retirement benefits
- Employee Housing based on availability
- Staff discounts on hotel services
- Access to club amenities and activities such as golf, tennis, raquetball, horse riding, hiking trails, fishing, cross-country/nordic skiing, heli skiing and more
- Discounted ski pass to: JHMR, Snow King, and Targhee
- F&B/Retail discounts
- Outdoor Prolink membership and employee discounts
- Nationwide discounts for travel, events, cruises, ski resorts, shows, sports, concerts, amusement/theme parks etc through Working Advantage
- Access to employee discounts to all of our sister properties through Noble House
