Revenue Analyst - Luxury Beachfront Hotel

Description

Pelican Grand Beach Resort is seeking to hire a passionate Revenue Analyst that will support the Revenue Management team and apply related skills to accomplish analysis of hotel groups/rooms.

Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please!

At Pelican, we often celebrate our employees’ accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We are excited that you are considering joining Pelican Grand Beach Resort!

Come play with us!

Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur.

We also offer AWESOME benefits such as:

• 401K (and 401K matching)
• Full-time - Paid time off
• Full-time - Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
• HUGE employee discounts
• Multiple parking options
• One free meal during your shift
• Many recognition programs
• Incentive programs
• Referral programs
• Growth opportunities
  
  

Summary

The Revenue Management Analyst supports Director of Revenue Management (DORM) with the execution of effective transient/group inventory pricing strategies and generates various reporting needs for the property. Assist with any additional revenue performance related analysis as assigned. Position will support Revenue Management.

ESSENTIAL JOB FUNCTIONS - (not All Inclusive)

• Manage/monitor Central Reservations System and Global Distribution Systems to maintain consistency with property level inventory strategies and align with Noble House’s Best Available Rate (BAR) pricing philosophy.
• Administer the input of data and report generation in the daily, weekly and monthly reports utilized in selling and merchandising room inventory.
• Manage group block activity; responsible for management of group cutoff dates, securing and reviewing all rooming lists, monitoring group block activity (i.e. pickup, wash). When necessary or appropriate, communicate with group sales manager or coordinator.
• Managing Guest Ledger.
• Manage Travel Agent commissions.
• Be the gate keeper of systems, data integrity and channel parity.
• Work in concert with accounting to settle disputes and guest ledger balances.
• Meet deadlines as established by corporate and internally.
• Ensure property is visible via distribution channels as approved and required by Noble House Hotels & Resorts for appropriate dates of inventory.
• Participate and provide input to assist in implementation of Revenue Management tactics for the next 12 months with focus on the next 90 days.
• Ensure that all contracts/products are loaded accurately into the PMS, SynXis and any other Noble House approved systems and monitor accuracy and effectiveness of these systems.
• Provide input to assist with strategic decision-making regarding implementation restriction strategies for all inventories in all systems.
• Monitor competitors’ rates and hotel performance to support revenue strategies.
• Maintain open communication with DORM and hotel team to drive revenue goals.
• Track and audit all changes made to pricing changes and yield strategies.
• Participate in all strategy meetings, produce meeting minutes in the appropriate corporate format and distribute to necessary parties.
  
  

Requirements

At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

• 1 years’ experience in Reservations and/or Revenue Management.
• Previous experience in hospitality industry, preferably a 3-star or greater.
• Must possess computer skills, including but not limited to accounting programs, Microsoft Word, Excel, Opera, Infor/HMS, and Delphi
• Prior experience with Star Report analysis is preferred.
• Must be able to speak, read, write and understand the primary language(s) used in the work place.
• Requires clear communication skills, both verbal and written.
• Able to conduct problem exploration.
• Facilitate, prioritize, and make best use of time.
• Shift into appropriate role that matches the requirements of the situation.
  
  

Specific Job Knowledge, Skills And Abilities

The individual must possess the following knowledge, skills and abilities. Be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Perform guest billing analysis and resolutions.
• Must be able to maintain a positive disposition at all times while seeking to resolve billing issues with guests and 3rd party effectively.
• Most work tasks are performed independently.
• Perform assigned tasks with great attention to detail.
• Extensive knowledge of competitive hotels (upper, direct and lower tier).
• Complete knowledge of hotel rooms and meeting related services available to guests.
• Comprehension of reservations sales process.
• Understanding of the group sales process.
  
  

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Salary Description

$22.00 per hour